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Who is a Truck Dispatcher?

Truck dispatch services are specialized logistics support systems that act as intermediaries between trucking companies or independent drivers and the shippers or brokers who need freight transported. These services play a crucial role in the efficient operation of the trucking industry by managing various aspects of the transportation process.

*GET A FREE QUOTE*

Who is a Truck Dispatcher?

Truck dispatch services are specialized logistics support systems that act as intermediaries between trucking companies or independent drivers and the shippers or brokers who need freight transported. These services play a crucial role in the efficient operation of the trucking industry by managing various aspects of the transportation process.
About Company

Your All-In-One Freight Dispatch Company

Dispatcher Direct has been revolutionizing the trucking industry with our comprehensive dispatch services for owner-operators and fleet managers. Based in the transportation hub of Rochester,New York, we leverage our strategic location and industry expertise to serve clients across the United States.

At Dispatcher Direct we offer a comprehensive suite of truck dispatch services tailored to meet the diverse needs of owner-operators and fleet managers. Our goal is to streamline your operations, maximize your profitability, and provide peace of mind as you navigate the complex world of trucking.

Drive smart. Earn more. Let Dispatcher Direct Handle the Rest.

Types of Truck Dispatch Services

 

Flatbed Dispatch Services

Maximize your flatbed trucking profits with Dispatcher Direct"s expert flatbed dispatch services.

Step Deck Dispatch Services

Dispatcher Direct is a truck dispatch company that provides top-notch dispatch services for step deck owner-operators and small trucking companies.

Reefer Dispatch Services

Maximize your reefer trucking profits with Dispatcher Direct"s expert reefer dispatch services. Our

Dry Van Dispatch Services

We’re not just dispatchers; we’re your long-term partners in dry van trucking success.

RGN & Heavy Haul Dispatch Services

Best Trucking Dispatch Services For Heavy Haul Drivers

Why Choose Us?

Six Reasons For People Choosing Us

Our Specialization

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Nationwide Coverage

While proudly based in Rochester, we dispatch trucks across all 48 contiguous states.

Transparent Pricing

We offer competitive rates ranging from 5% to 8% per load, based on trailer type. No hidden fes, no surprises.​

Driver-First Approach

We prioritize your preferences and profitability. Decline any load without penalty – you’re always in control.​

Dedicated Support

Each client is assigned a personal dispatcher, ensuring tailored service and consistent communication.

Comprehensive Services

From load booking to paperwork management, we handle it all so you can focus on driving and delivering.

Unparalleled Expertise

With years of experience in the trucking industry, we understand the unique challenges faced by drivers and fleet owners.​

How Truck Dispatch Services Operate!

 

Your Dedicated Truck Dispatcher Does All The Heavy Lifting So You Can Stay Focused On Driving

Dispatcher Direct is a “Full Service” truck dispatching company that handles all of the back-office work so you can compete with the large fleets. Typically, a large carrier would hire somebody to handle all of these tasks, but it is unaffordable for a small carrier, that’s where Dispatcher Direct comes in to help! Our process is simple, your dedicated truck dispatcher will work with you by your rules. We develop the best lanes that suit your desired schedule, whether you want to be home every night, every other night, or once every 2 weeks, our freight dispatchers work with you to develop a lane that will achieve your target goals. Truck Dispatch Operations Include:

  • Load Sourcing: Continuously searching for available loads that match a carrier’s criteria. 
  • Freight Rate Negotiation: Securing the best possible rates through tough negotiations with brokers.
  • Carrier Packets: Completing carrier packets in order setup with brokers. 
  • Dispatching the Driver: Sending out the rate confirmation to the driver and dispatching the driver.
  • Tracking Load Status: Monitoring the progress of shipments and providing updates to all parties.
  • Invoicing and Payments: Submitting paperwork to factoring companies for invoicing. 

Get A Solutions For All Dispatch Services

Getting Started is easy
                    Sign Agreement
               Sign a quick service agreement

            Send Us Your Docs

             MC Authority, W-9, and Insurance

             Start Hauling Loads

                We begin dispatching immediately